Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.
This role will be within our Infrastructure Programs Team. Our teams deliver programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment.
Want to be a part of it?
What will you be doing?
As our Operational Support Manager you'll be working on our Thames Water Infrastructure Programs contract covering London and Thames Valley.
As the Operational Support Manager, you will be a highly organised, efficient multitasker and flexible individual who is keen to be part of a vibrant office environment. You will provide support to the Contract Director and Senior Management Team and ensure that the M Group Water Infrastructure Programmes runs smoothly and efficiently.
You'll be responsible for the compilation of various reports within strict timescales. Coordinate the Senior Management team diaries. Assist with operational logistics and ensuring that staff have the required support to help complete the works. You will also assist with collation and completion of contract performance reporting. You will manage a small team.
You'll have the opportunity to assist with ensuring all legal HR policies are in place and up to date. Maintaining all data protection regulations and GDPR regulations
You'll be prioritising and drafting correspondence, reports and presentations etc, using Microsoft Office products.
Collate, produce and disseminate of monthly newsletters and internal communication updates. Schedule and organise conferences and events.
You'll be maintaining sickness, absence and holiday information, arrange fleet for new starters and managing fleet within the contract. Support with new starters and leavers within the contract.
What you’ll bring
- Do you have at least 3 years experience as a site secretary/document controller and be used to using systems such as 4 projects / viewpoint / fieldview / Microsoft Office etc?
- Do you have an understanding of business communication tools and processes?
- Are you self-motivated and able to work on own initiative, with excellent planning and time management?
- Are you an efficient and well organised individual, with the ability to continually reprioritise workloads to meet tight deadlines?
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include;
- Contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- Recommend a friend – get rewarded for introducing people to us!
In addition, this role offers;
- Private health care – single cover
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- 25 days annual leave plus bank holidays
- Discretionary bonus scheme
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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