• Advertising End Date:
    Closing date: 30 April 2025
  • Location
    Brentwood
  • Department
    Administration, Customer Service, Facilities
  • Division
    Telecom
  • Agile Working
    Hybrid
  • Advertised salary
    Competitive plus benefits
  • Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. 

    Where will you be working?

    At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.

    We deliver full network cycle services for fixed, private and mobile operators.

    This role will be within our Fixed networks team, you’ll join our people who support providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks.

    Want to come and be a part of it?

    What will you be doing? 

    Your role will involve managing performance against a set of KPI’s, identifying ways to improve our performance in Streetworks and rolling out the necessary training, briefing, processes or solutions. You'll be responsible for identifying any risks, to meeting the required standards and providing regular performance updates to the Head of Shared Services. A key part of the role is to establish excellent working relationships with our delivery teams and subcontractors, to provide a standardised approach nationally.

    What you’ll bring 

    • Experience in a office Management position 
    • Able to analyse default trends, identify root causes, and propose effective
    • Familiar with relevant regulations and ensure the organization's practices align with legal requirements
    • Able to generate reports on key performance indicators
    • Experience in conducting regular analysis to identify areas for improvement and cost saving opportunities
    • Experience in training and coaching a team.

    What’s in it for you?

    We offer a range of benefits designed to support your life in and out of work, some of which include.

    • Matched or contributory pension scheme
    • Online GP service, 24 hours a day, 365 days a year
    • Employee assistance programme
    • My Rewards portal, access to 1000’s of retail discounts
    • Life assurance
    • Cycle to work, salary finance and give as you earn schemes
    • Enhanced maternity, paternity leave and adoption leave
    • Reward and recognition scheme
    In addition, this role offers;
     
    • Company car and fuel card with a range of EV and hybrid vehicles to choose from
    • Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
    • Private health care and health care cash plan for you
    • Discretionary bonus scheme
    • 25 days annual leave plus bank holidays
    • Recommend a friend – get rewarded for introducing people to us!

    About us

    We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. 

    Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

    • We’re responsible and go further for our people, clients, communities and the planet
    • We’re open and seek new and better ways of exceeding expectations
    • We’re together and as one team; the whole is greater than the sum of the parts
    • We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

    Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

    It’s an exceptional time to be a part of M Group.

    Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

    For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

    #MGroupT

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