Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.
This role will be within our demand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers.
Want to be a part of it?
What will you be doing?
As our Operational Delivery Manager, you will be part of the Senior Management Team and will have P&L, SHEQ and customer responsibility for delivering a successful framework in the region.
You'll be managing and leading the Delivery Team to ensure client expectations are exceeded and deliver a safe and efficient programme of work.
You'll need to manage the safe and quality assured delivery of the project for our client to high standards. Ensure the correct processes and procedures are in place and followed for right first time and defect free delivery.
You'll be responsible for setting and delivering against financial budgets whilst delivering against the clients regulatory and measured targets. Managing, measuring, and reporting financial, schedule and quality information centrally and working closely in collaboration with our client.
You'll have the opportunity to build, lead, support and encourage the Delivery Team with their duties (training, mentoring and appraisal). Promote a culture of zero harm and zero compromise through proactive and leading measures. Lead by example and promote a positive behavioural safety, health, environment, and well-being culture.
You'll manage project delivery with a regular review of performance against cost and programme. Understand and manage key stakeholders in the region through proactive engagement.
You'll develop and maintain excellent relationships with our client and their customers to ensure M Group deliver customer satisfaction. Drive benefits to the end customer through a continuous improvement program instating CI initiatives.
You'll review internal and external best practices to fostering a culture of innovation. Drive efficiencies in cost and over performance in key KPI’s and KPM’s
What you’ll bring
- Are you
degree qualified in construction Management, Civil Engineering or similar?
- Do you have experience and knowledge in a smart metering programme?
- Can you manage multidisciplinary teams in a regulated water environment at a senior level?
- Managing teams against milestones and budgets in a safe and profitable way
- Do you have effective communications skills with drive and energy to build and develop a first-class Delivery Team?
- Are you able to manage risk and business management with commercial and business acumen?
- NEBOSH or similar
- SMSTS
- APM or equivalent
- ILM or equivalent
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include;
- Matched pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers;
- Company car and fuel card with a range of EV and hybrid vehicles to choose from
- My Car Choice our salary sacrifice EV/ Hybrid car scheme
- Private health care for you and your family
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Personal Accident Cover
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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