Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
As an organisation, there is little we don’t do and plenty to get involved in. Our Group Support roles are vital in making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom.
About M Group Plant and Fleet and your team
With 8 depots across the UK, M Group Services Plant & Fleet Solutions provide innovative plant and fleet asset management solutions across M Group Services. We provide our business with more than 9,000 vehicles and over 25,000 owned or externally hired plant assets.
We are seeking a hands-on Telematics Supervisor to lead a small team responsible for the administration and operational management of telematics systems across our fleet of circa 15,000 vehicles. This is a hybrid role combining day-to-day telematics administration with team leadership, ensuring seamless tracking and data management throughout the vehicle lifecycle.
Want to come and be a part of it?
What you’ll be doing?
- Lead, motivate, and develop a small team of telematics administrators through effective workload planning, coaching, and performance management
- Manage day-to-day telematics administration, ensuring accurate system updates, data integrity, and reporting
- Coordinate installation, removal, and reallocation of telematics units across the fleet, working with approved fitters and suppliers
- Act as the first point of escalation for complex telematics issues, troubleshooting faults and managing resolutions
- Ensure all telematics-related activities are delivered accurately, on time, and in line with agreed service levels and KPIs
- Monitor team performance and produce regular reports on installations, performance metrics, and outstanding actions
- Build strong relationships with internal stakeholders and external partners to support effective operational delivery
- Ensure compliance with GDPR and data protection requirements, maintain audit-ready records, and support continuous process improvement
What you’ll bring?
- Experience in telematics administration, fleet management or a similar operational environment
- Previous supervisory or team leadership experience
- Strong organisational skills with the ability to prioritise and manage multiple tasks
- Excellent attention to detail and commitment to data accuracy
- Confident communicator, able to liaise effectively with internal teams and external suppliers
- Proficient in Microsoft Office (Excel, Outlook), telematics and fleet management platforms
- Ability to work independently and collaboratively in a hybrid environment
We offer a range of benefits designed to support your life in and out of work, some of which include;
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers;
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Recommend a friend – get rewarded for introducing people to us!
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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