• Advertising End Date:
    Closing date: 07 September 2025
  • Location
    Southampton
  • Department
    Administration, Customer Service, Facilities
  • Division
    Telecom
  • Advertised salary
    Competitive with Benefits
  • Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. 

    Where will you be working?

    At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.

    We deliver full network cycle services for fixed, private and mobile operators.

    This role will be within our Fixed networks team, you’ll join our people who support providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks.

    Want to come and be a part of it?

    What will you be doing?

    We’re looking for someone who enjoys solving problems, working with people, and keeping things organised. If you’re confident using systems, good with details, and like helping others, this could be the role for you.

    As a Work Administrator, you’ll be part of a busy team that supports our telecoms projects. You’ll speak to customers and colleagues, answer questions, and make sure tasks are completed on time. You’ll use different systems to check progress, raise issues, and keep everyone updated.

    You’ll look at the information we receive and make sure it’s correct. You’ll also check the work done by our teams and subcontractors to make sure it meets the right standards. You’ll manage your own emails and help with group inboxes too.

    You’ll build strong relationships with people inside and outside the company. You’ll use tools like Excel and other systems to keep track of work and share updates.

    We want someone who:

    • Communicates clearly and professionally
    • Pays attention to detail
    • Can manage time well and meet deadlines
    • Works well with others and on their own
    • Is confident using computers and systems

    This is a great chance to join a growing company and make a real difference. You’ll get support from your team and have the chance to learn and grow.

    What you’ll bring;

    We’re looking for someone who brings energy, focus and care to their work. You’ll need to be confident using computers and systems, especially when switching between different platforms. You’ll be comfortable working with data and know how to check that everything is accurate and complete before moving forward.

    You’ll have experience working in an office environment where deadlines matter. You’ll know how to manage your time and keep track of tasks so that nothing gets missed. You’ll be someone who spots problems early and takes action to fix them or raise them with the right people.

    You’ll be clear and professional when speaking or writing to others. You’ll know how to explain things simply and how to listen carefully. You’ll be used to working with different teams and understand the importance of building good relationships with colleagues, clients and contractors.

    You’ll be confident working with email and know how to keep your inbox organised. You’ll be familiar with tools like Excel and able to update trackers and reports without fuss. You’ll also be happy to learn new systems and follow processes that help the wider team succeed.

    Above all, you’ll take pride in doing things well. You’ll be someone who pays attention to detail, works steadily and supports others when needed.

    What’s in it for you?

    We offer a range of benefits designed to support your life in and out of work, some of which include.

    • Matched or contributory pension scheme
    • Online GP service, 24 hours a day, 365 days a year
    • Employee assistance programme
    • My Rewards portal, access to 1000’s of retail discounts
    • Life assurance
    • Cycle to work, salary finance and give as you earn schemes
    • Enhanced maternity, paternity leave and adoption leave
    • Reward and recognition scheme

    In addition, this role offers;

    • Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
    • Discretionary bonus scheme
    • 25 days annual leave plus bank holidays
    • Recommend a friend – get rewarded for introducing people to us!

    About us:

    We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

    Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

    • We’re responsible and go further for our people, clients, communities and the planet
    • We’re open and seek new and better ways of exceeding expectations
    • We’re together and as one team; the whole is greater than the sum of the parts
    • We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

    Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

    It’s an exceptional time to be a part of M Group.

    Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

    For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

    #MGroupT INDREG

  • .

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