Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.
This is role responsible for the delivery of Developer Services activities, including new connections, service installations, mains laying, mains diversions and associated network infrastructure works.
Want to be a part of it?
What you'll be doing?
The Planning & Scheduling Manager leads and develops a team responsible for delivering all planned and reactive repair and maintenance activities across the Yorkshire Water contract. The role ensures safe, compliant, and efficient scheduling of operational resources, driving performance against contractual, commercial, quality, and customer service targets. Responsibilities include team leadership, stakeholder engagement, SHEQ compliance, performance management, budget control, recruitment, reporting, and continuous improvement. Working closely with operational and client teams, the role ensures workloads are optimised, regulatory requirements are met, customer issues are resolved effectively, and innovative ways of working are adopted to improve productivity and service delivery.
What you’ll bring
- Excellent interpersonal & communication skills with a wide spectrum of personalities
- Clear & confident telephone manner
- Strong knowledge of administration and clerical processes
- Experience in leading and coaching a team
- Excellent IT skills particularly MS Word, MS Excel, MS Outlook
- Understanding of relevant points of General Data Protection Regulation 2018
- Must be able to deal with a range of ongoing tasks at the same time, and to be able to cope under pressure
- Must have initiative, and be able to make administrative decisions based on a broad understanding of relevant policies or operational requirements
- Excellent organisational skills
What’s in it for you?
- Ability to negotiate and manage stakeholders
- Proven IT skills & ability to learn systems required to manage Scheduling Department
- Strong communication skills & ability to communicate at all levels
- Strong analytical capability & ability to create performance reporting
- Strong team player who supports others
- Knowledge of the Water Industry and working within a regulated industry
- Ability to manage budget and cost centre
- Passionate about customer experience and operational delivery
- Self-motivate individual with a passion for leadership
We offer a range of benefits designed to support your life in and out of work, some of which include;
- Contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- Recommend a friend – get rewarded for introducing people to us!
In addition, this role offers;
- Company car and fuel card with a range of EV and hybrid vehicles to choose from
- My Car Choice our salary sacrifice EV/ Hybrid car scheme
- Health Care Cash Plan, giving you and your family the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Private Healthcare - Single cover
- 25 days annual leave plus bank holidays
- Discretionary bonus scheme
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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