M Group
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
M Group Telecom
At M Group Telecom, we’re enabling and enhancing telecom networks, playing a leading role in the delivery of our tech enabled future.
We deliver full network cycle services for fixed, private and mobile operators.
This role will be within our private networks team- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.
Want to come and be a part of it?
What will you be doing?
We are looking for a highly organised and proactive Streetworks Coordinator for our Edwalton depot. This role involves planning, coordinating, and executing Streetworks activities from the back office. The Streetworks team supports a dynamic telecommunications network for high-profile clients, delivering full fibre internet per Government initiatives. The coordinator will manage permit requests to local authorities nationwide. In a fast-paced environment, achieve client KPIs/SLAs, submit Streetworks permits, build strong stakeholder relationships, provide excellent customer service, and maintain accurate records. Address daily issues, escalate to the Streetworks Manager, and comply with NRSWA, Codes of Practice, Health & Safety, and environmental policies.
What you’ll bring?
In a dynamic, target-driven environment, achieve client KPIs/SLAs by collaborating with local authorities to submit Streetworks permits. Build strong relationships with stakeholders, deliver exceptional customer service, and keep accurate records of Streetworks plans, permits, and approvals. Address daily issues, escalating to the Streetworks Manager, when necessary, while adhering to NRSWA, Codes of Practice, Health & Safety, and environmental policies.
We offer a range of benefits designed to support your life in and out of work, some of which include;
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers:
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Recommend a friend – get rewarded for introducing people to us!
##MGroupT