Delivery Manager

We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards.  We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.

This role will be within our MEICA and capital maintenance team. Our Mechanical, Electrical, Instrumentation, Control & Automation (MEICA) experts offer a one-stop solution, including ongoing operation and maintenance services. 

Want to be a part of it?

 What will you be doing?

• The Water Business unit are looking for a Delivery Manager to head up the growth across all of our teams, developing with current, new clients and business opportunities to build on an already established stream of works, focusing across the Southern, London and East Anglia regions. Working closely with the Operations Manager to ensure current contracts are meeting the correct requirements including SHEQ, supporting with recruitment along with maximising revenue and profit through an effective deployment of labour, man management skills and development of the team.

  Main Duties and Responsibilities:
  

  • Line management of a team of engineering technicians
  • Drive operational performance, client growth, and team development across the Water Business Unit.
  • Manage all service and contract delivery activities, ensuring safety, quality, compliance, and profitability.
  • Build and maintain long-term client relationships while identifying and developing new business opportunities, including supporting tender and bid preparation.
  • Lead staff management and development, including training, performance reviews, timesheet approval, and fostering a positive team culture with strong retention.
  • Act as the daily technical point of contact for engineers and technicians, ensuring effective guidance and support.
  • Oversee all site-specific procedures, including RAMS preparation/approval, work plans, audits, inspections, permits, and proactive HSEQ compliance.
  • Conduct or support accident investigations and ensure corrective actions are implemented.
  • Manage contract budgets and monitor KPIs, providing monthly performance, financial, and WIP recovery reports to management.
  • Maintain strong supplier relationships and oversee labour planning, material supply, surveys, and quotations to support daily framework operations.
  • Support the Operations Manager with delegated tasks, project planning, and reporting requirements.
  • Use IT systems to track project progress, ensuring framework objectives and client commitments are delivered on time and to required quality standards.
  • Ensure robust QA processes are in place and adhered to across all projects and contracts

  Skills & Knowledge Requirements

   
  

  • Do you have previous experience within the C&I sector would benefit all applicants?
    
  • Have you got proven experience in a managerial role?
  • Are you a strong communicator (written and verbally) with excellent interpersonal skills to liaise and build relationships at all levels?
  • Can you sound ethical and show professional judgement in tough decision making circumstances?
  • Do you have the ability to respond to unforeseen events and act promptly?
  • Do you have previous experience within the Water, Energy and Rail sectors, would benefit all applicants?

   

  What’s in it for you?

  
  

  We offer a range of benefits designed to support your life in and out of work, some of which include;

  
  

  • Contributory pension scheme
  • Online GP service, 24 hours a day, 365 days a year
  • Employee assistance programme
  • My Rewards portal, access to 1000’s of retail discounts
  • Life assurance
  • Cycle to work, salary finance and give as you earn schemes
  • Enhanced maternity, paternity leave and adoption leave
  • Reward and recognition scheme

   

  In addition, this role offers;

  
  

  • Company car and fuel card with a range of EV and hybrid vehicles to choose from
  • My Car Choice our salary sacrifice EV/ Hybrid car scheme
  • 25 days annual leave plus bank holidays
  • Recommend a friend – get rewarded for introducing people to us!

  About us

  We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

  Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

  • We’re responsible and go further for our people, clients, communities and the planet
  • We’re open and seek new and better ways of exceeding expectations
  • We’re together and as one team; the whole is greater than the sum of the parts
  • We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

  Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

  It’s an exceptional time to be a part of M Group.

  Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

  For certain roles, successful candidates will be subject to 3^rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

  #MGroupW