Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Reporting into the Assistant Delivery Manager, the Contract Coordinator will be responsible for providing day to day administration support across our traffic signals installation projects and contracts. This is a Hybrid role with 4 days working from our Bescot depot WS10 7SG and 1 day from home.
What you’ll do:
- To ensure all engineer tasking is achieved within time and to planed requirements for the contract and customer expectations
- To be the first point of contact for all customer and sub-contractors financial enquiries
- To ensure fault records are accurately maintained to time and plan
- Raise, log and receive purchase orders on the Oracle system
- Use ServiceNow to monitor faults and trends
- Ensure documentation tracking and database are maintained in accordance with the contract within time and to plan
- Liaise with Third Party companies to arrange works and permits
Who you are:
You will have previous coordination / administrative experience within a similar role and ideally be familiar with Highways Agency / Traffic Signals / Transport or Local Authority. This is a great opportunity to learn that administration side of our traffic signals installation projects (permits and RTC’s) which will then enable future progression opportunities.
Contract Coordinator Key Requirements:
- Will be able to demonstrate a highly professional manner when dealing with clients & customers
- Organised, methodical, with the ability to react to changing circumstances and work under pressure
- Ability to work towards KPI's and strict SLA's
- Booking works, permits and liaising with customers/sub-contractors and Local Authorities
- Good IT skills for Excel and Microsoft Word are essential
The additional benefits with this role:
- 26 days holiday, plus public holidays, and the option to buy or sell five days each year
- Company pension scheme
- A range of family friendly policies
- Occupational health support and wellbeing Portal
- Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
What we offer:
At Telent, we’re committed to creating an inclusive culture where everyone feels valued, supported, and able to thrive. We welcome applicants from all backgrounds and encourage diverse perspectives across our teams
We are guided by our values and behaviours:
- Be Inclusive
- Take Responsibility
- Collaborate
- Be Customer-focussed
Join us and help deliver critical infrastructure projects that make a real difference.
It’s an exceptional time to be a part of M Group.
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